Client Context
A leading medical device manufacturer based in Singapore had manual, labour-intensive back-office processes across Supply Chain and Finance functions.
Business Challenge
- High volumes of repetitive tasks included GRN Processing, PO Creation, Invoice Generation and Vendor Registration.
- Legacy V11.x bots required migration to A360 and ongoing support.
Helius Approach
Helius conducted RPA workshops across 3 key business functions to identify and prioritise automation candidates.
A Federated Centre of Excellence was set up to govern RPA delivery and standards.
20+ bots were deployed over 3 years, automating critical back-office workflows end-to-end.
17 bots were migrated from V11.x to A360 with full managed live support.
Business Outcome
- Saved over 200 man hours/month from 4 key finance processes alone.
- Scaled to 350 hours/month saved across all automated functions.
- A 12×5 production support model was established for all live bots.
Capabilities and Technologies
- Skill Sets: RPA Development & Delivery, COE Setup & Governance, Bot Migration (V11.x to A360), Managed Bot Support Services, Process Discovery & Workshops
- Technologies: Automation Anywhere (A360), Automation Anywhere V11.x, Oracle JDE
