Client Context
The client, a leading Singapore-based insurance provider, struggled with high onsite resourcing costs and frequent defect leakage due to manual testing.
Business Challenge
- The lack of a scalable model for seasonal workloads resulted in diminished business confidence in QA delivery.
Helius Approach
Helius deployed a Co-Flexi team model, shifting bulk QA operations to a centralized offshore Testing Center of Excellence.
Helius implemented in-sprint automation using Selenium and Java to ensure early bug detection and rapid scalability.
Business Outcome
- The transition resulted in a 50% reduction in costs and a 60% reduction in production defects.
- Weekly governance and domain-aligned leads helped restore business confidence and provide a scalable QA engine for seasonal demands.
Capabilities and Technologies
- Skill Sets: QA Strategy & Governance, Test Automation (In-Sprint), Offshore Delivery Management, Domain-Specific Testing, Resource Scaling, KPI & Dashboard Management
- Technologies: Selenium, Java, Centralized TCoE Framework
